Tourism and hospitality are invaluable facets of the global economy. Hotels, resorts, and spas strive to provide quality service and enjoyment to their clientele. Career training and degree programs in hospitality management can help you start or enhance your management career in the hospitality industry.
Hospitality Management Positions Offer Variety
Meeting the needs and expectations of guests is the chief responsibility of hospitality managers. Executive level managers typically have assistant managers reporting to them, but the overall responsibility for a venue's popularity and profitability rests with senior management. If you're thinking of entering hospitality management, be prepared to work long hours, including weekends and holidays, and to be on call during peak periods or when a crisis occurs. Superlative interpersonal skills and conflict resolution abilities are essential. Strong leadership skills, knowledge of business administration, public relations, finance, and the tourism and travel industries are expected of hospitality managers. An organization's success in hospitality management depends on guest satisfaction. Hospitality managers work diligently to ensure their guests' comfort and enjoyment.
Career Training and Degrees for Hospitality Management Professionals
Formal training, including a bachelor's or master's degree, is typically required for executive-level management positions. Applicable degrees may include hotel management, business administration, or marketing. Targeted courses in culinary arts, finance, or public relations are examples of career training for specialized aspects of hospitality management. For a bachelor's degree program, you'll need to complete core courses in math, English, sciences, and the humanities in addition to courses specifically related to your major. Typical coursework might include:
- Information technology
- Food and beverage management
- Business administration
- Hotel/resort management
- Accounting and financial management
- Marketing and sales management
- Human resources management
Online courses provide flexible scheduling and are popular with those who can't attend campus courses full time. You can earn your hospitality management degree online, or choose a combination of campus and online courses to suit your needs. If you're working in the hospitality industry and want to expand your career potential, check with your human resources department to see if tuition assistance is available.
Job Outlook for Hospitality Management Professionals
Although the Bureau of Labor Statistics forecasts average job growth for hospitality management positions, it's important to note that candidates with bachelor's or higher degrees are expected to enjoy the best job opportunities. Hospitality management presents a wide variety of specialized venues catering to niche markets such as corporate and business travel, "boutique" hotels, sports and recreation, gaming, and regional tourism.