As a restaurant manager, you'll be responsible for every aspect of restaurant operations. Most importantly, you'll take charge of ensuring that your guests enjoy a superb dining experience each time they visit your establishment.
Restaurant Management: Combining Hospitality Know-How and Culinary Arts
Whether the restaurant is independent or part of a hotel, resort, casino, or spa, you may work with the head chef, oversee inventory and food ordering, help create menus, arrange for maintenance and repairs, handle human resource functions, ensure compliance with government health and sanitation requirements, and take care of paperwork and payroll.
Achieving impeccable service and customer satisfaction involves motivating employees, choosing an ambiance and signature dishes for your restaurant. You'll hire and train staff and ensure that all facets of service are designed to serve and delight your guests. You'll resolve conflicts and complaints, and will work diligently to maintain your establishment's premiere reputation. On the administrative side, you'll be expected to operate within a budget and turn a profit. As a restaurant manager, you can plan on working nights, weekends, and some holidays. You may also be on call during your restaurant's peak operating times.
From Server to Restaurant Management
Unlike many executive management positions, restaurant managers typically have a great deal of hands-on work experience. Due to the specialized nature of the business, restaurant managers need a full understanding of how each job is done and how a kitchen is staffed, supplied, and managed. In terms of formal career training, restaurant managers may hold degrees in business administration, hotel management, or advanced degrees in culinary arts. Professional degrees are widely available through traditional classroom and online programs.
A combination of both online and traditional "hands on" study is ideal, especially if you're studying culinary arts. Formal training for restaurant management programs is available through colleges, vocational schools and the armed forces. If you're currently employed in food services, it's worthwhile to determine if your company offers tuition reimbursement. In addition, federal and private financial aid programs are available to eligible students. In-house training while employed in food services is also an excellent way to gain career training for restaurant management. Restaurant chains and corporations often promote from within and encourage employees to take advantage of career training and advancement programs.
Career Outlook for Restaurant Managers
The Bureau of Labor Statistics notes that computer-savvy college graduates of hospitality management programs will likely enjoy the best employment prospects for restaurant management opportunities. As the proliferation of chain restaurants continues to grow, it's expected that restaurant management positions will also expand. In many cases, restaurant employees can expect to be promoted from food service manager positions to general manager positions and beyond.