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Do you like working with people from all over the world? Do you enjoy providing a unique and personalized service for customers? Are customer service skills your strong suit? If so, working in restaurant and hotel management may be the right career for you! 

Careers in hospitality management can include working in hotels, motels, bed and breakfasts; resorts, casinos and convention centers; restaurants and institutional food service establishments, and related industries, such as theme parks and catering.

Business administration and hospitality management degree programs

Hotel and restaurant management degree programs can help prepare you for an exciting career in the hospitality industry. Online bachelor's degree programs are designed to provide you with the right education and training to become a qualified professional. Typical core coursework might include the following:

  • Marketing and accounting
  • Revenue and cost control
  • Event management
  • Hospitality law
  • Human resources management
  • Purchasing and inventory

According to the Bureau of Labor Statistics (BLS), job growth in the hospitality industry is expected to see little or no change from 2012 to 2022. This slower-than-average occupational growth means potential employers will be looking for educated, experienced professionals with strong customer-service skills for available management positions.

Business administration and hospitality management: Career outlook

Online bachelor degree programs in hospitality management can prepare you for a variety of hospitality management careers. Typical job titles and median annual salaries, as reported by the BLS for May 2014 include the following:

  • Food service managers are responsible for the daily operations of restaurants and the presentation of food and beverages for customers. They are responsible for interviewing, training, motivating and firing employees in order to ensure that the restaurant runs smoothly. Median annual salary: $48,560
  • Lodging managers make sure visitors have comfortable accommodations while vacationing. They oversee the training and hiring of lodging staff, delineate customer service expectations, and ensure that their hotels run efficiently and profitably. Median annual salary: $47,680
  • Food preparation and serving supervisors are responsible for the specific areas of operation in food service establishments. Often they deal with customer complaints, balancing books, ordering supplies and training kitchen staff. Median annual salary: $29,560
  • Gaming mangers oversee gaming operations in casinos. They supervise workers and gamblers to ensure all parties are abiding by the rules of casino games. Median annual salary: $67,310

Employers in the hospitality industry frequently look for students with bachelor's degrees in business administration and hospitality management, because of their familiarity with the industry and the ability to apply hospitality skills quickly. Management positions often require real world experience, so it's also important to obtain those skills with on-the-job-training obtained either through internships or other hospitality jobs.

For more information about hotel and restaurant management degree programs, check out the Guide to College Majors. It provides an in-depth look into different online degree programs. If you want to pursue a career in hospitality, request free information from the schools that interest you. Don't delay. Investigate bachelor's degree programs and prepare for a new career today!


Lodging managers, U.S. Bureau of Labor Statistics, Occupational Outlook Handbook, http://www.bls.gov/ooh/management/lodging-managers.htm

"11-9081 Lodging Managers," U.S. Bureau of Labor Statistics Occupational Employment Statistics, May 2014, http://www.bls.gov/oes/current/oes119081.htm

Gaming managers, U.S. Bureau of Labor Statistics, Occupational Employment Statistics, http://www.bls.gov/oes/current/oes119071.htm

"11-9071 Gaming Managers," U.S. Bureau of Labor Statistics Occupational Employment Statistics, May 2014, http://www.bls.gov/oes/current/oes119071.htm

Food service managers, U.S. Bureau of Labor Statistics, Occupational Outlook Handbook, http://www.bls.gov/ooh/management/food-service-managers.htm

"11-9051 Food Service Managers," U.S. Bureau of Labor Statistics Occupational Employment Statistics, May 2014, http://www.bls.gov/oes/current/oes119051.htm

First-Line Supervisors of Food Preparation and Serving Workers, http://www.bls.gov/ooh/about/data-for-occupations-not-covered-in-detail.htm#Food%20Preparation%20and%20Serving%20Occupations

"35-1012 First-Line Supervisors of Food Preparation and Serving Workers," U.S. Bureau of Labor Statistics Occupational Employment Statistics, May 2014, http://www.bls.gov/oes/current/oes351012.htm

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