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Level:
All Levels |
Subject:
Technology & IT |
Program:
Technical Support |
Location:
All Locations |
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Degrees and Programs in Technical Support
University of Phoenix
School Information
Ready to earn your degree? University of Phoenix makes higher education accessible. Whether you're seeking an associate's, bachelor's, master's or doctoral degree, University of Phoenix can help you reach your goal--and sooner than you think.
to learn more about all technical support degrees and programs.
High-Tech Institute
School Information
High-Tech Institute is an award-winning family of schools offering degrees in Technology, Health Care, Veterinary Technology, Criminal Justice, Visual Communications and Business. Our real-world career training equips you with the job skills that today's employers are seeking.We know students need a valuable degree. We know they need a top notch student services department, and we know they need highly-focused, job-relevant courses. We know.
to learn more about this Computer Networking & Security Program.
Gibbs College & Katharine Gibbs Schools
School Information
to learn more about all technical support degrees and programs.
Minnesota School of Business & Globe College
School Information
A degree from Minnesota School of Business and Globe College means practical skills that employers demand. Earn your degree in health, technology or business.
to learn more about all technical support degrees and programs.
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| ARTICLE: Technical Support In-Depth |
If you opt for a career in technical support, you'll become one of the half million-plus computer support specialists who troubleshoot consumer problems through call centers and help desks.
The Technical Support Field
If you work in customer support, you'll provide hotline advice to consumers with technical or software problems. If you have additional technician or engineering skills, you could work an online bulletin board.
Becoming a Technical Support Specialist
To work in technical support, you'll need some hands-on education in computing. If you go the non-degree route to a call center job, you can get a technical support job with some certifications and relevant experience. However, if you hope to move up to a position in call center management, you're wise to get a bachelor's degree in an IT field and keep current with technology.
Job Prospects in Technical Support
Technical support jobs constitute one of the fastest-growing positions in the technology field. If you've got the skills, you're almost guaranteed a position--and the money should be good. Median earnings for computer support positions run from $30-$50,000, with the highest salaries paid by professional equipment wholesalers. Vendor call centers, too, pay highly competitive salaries. Senior technical support salaries push $70,000.
Sources
- John Kador. Internet Jobs! McGraw-Hill. 2000.
- Occupational Outlook Handbook
- Webopedia
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