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Technical Support & Repair schools : Find schools near you
University of Phoenix
School Information
With convenient class locations as well as online learning, University of Phoenix makes quality higher education highly accessible. Whether you're seeking an associate's, bachelor's, master's or doctoral degree, we can help you reach your goal while you work-and much sooner than you might expect.
Learn more about programs at University of Phoenix.
University of Phoenix - Atlanta Campus
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With convenient class locations as well as online learning, University of Phoenix makes quality higher education highly accessible. Whether you're seeking an associate's, bachelor's, master's or doctoral degree, we can help you reach your goal while you work-and much sooner than you might expect.
Learn more about programs at University of Phoenix - Atlanta Campus.
University of Phoenix - Augusta Campus
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With convenient class locations as well as online learning, University of Phoenix makes quality higher education highly accessible. Whether you're seeking an associate's, bachelor's, master's or doctoral degree, we can help you reach your goal while you work-and much sooner than you might expect.
Learn more about programs at University of Phoenix - Augusta Campus.
University of Phoenix - Bay Area Campus
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With convenient class locations as well as online learning, University of Phoenix makes quality higher education highly accessible. Whether you're seeking an associate's, bachelor's, master's or doctoral degree, we can help you reach your goal while you work-and much sooner than you might expect.
Learn more about programs at University of Phoenix - Bay Area Campus.
University of Phoenix - Birmingham Campus
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With many convenient locations for you to choose from, you can earn a degree in disciplines such as business, technology, criminal justice, nursing, and education. You can also study 100% online. Financial options, including financial aid, are available to those who qualify.
Learn more about programs at University of Phoenix - Birmingham Campus.
University of Phoenix - Boston Campus
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With convenient class locations as well as online learning, University of Phoenix makes quality higher education highly accessible. Whether you're seeking an associate's, bachelor's, master's or doctoral degree, we can help you reach your goal while you work-and much sooner than you might expect.
Learn more about programs at University of Phoenix - Boston Campus.
University of Phoenix - Central Florida Campus
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With convenient class locations as well as online learning, University of Phoenix makes quality higher education highly accessible. Whether you're seeking an associate's, bachelor's, master's or doctoral degree, we can help you reach your goal while you work-and much sooner than you might expect.
Learn more about programs at University of Phoenix - Central Florida Campus.
University of Phoenix - Central Massachusetts Campus
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With convenient class locations as well as online learning, University of Phoenix makes quality higher education highly accessible. Whether you're seeking an associate's, bachelor's, master's or doctoral degree, we can help you reach your goal while you work-and much sooner than you might expect.
Learn more about programs at University of Phoenix - Central Massachusetts Campus.
University of Phoenix - Central Valley Campus
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With convenient class locations as well as online learning, University of Phoenix makes quality higher education highly accessible. Whether you're seeking an associate's, bachelor's, master's or doctoral degree, we can help you reach your goal while you work-and much sooner than you might expect.
Learn more about programs at University of Phoenix - Central Valley Campus.
University of Phoenix - Charlotte Campus
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With convenient class locations as well as online learning, University of Phoenix makes quality higher education highly accessible. Whether you're seeking an associate's, bachelor's, master's or doctoral degree, we can help you reach your goal while you work-and much sooner than you might expect.
Learn more about programs at University of Phoenix - Charlotte Campus.
ARTICLE: technical-support-repair In-Depth
If you opt for a career in technical support, you'll become one of the half million-plus computer support specialists who troubleshoot consumer problems through call centers and help desks.
The Technical Support Field
If you work in customer support, you'll provide hotline advice to consumers with technical or software problems. If you have additional technician or engineering skills, you could work an online bulletin board.
Becoming a Technical Support Specialist
To work in technical support, you'll need some hands-on education in computing. If you go the non-degree route to a call center job, you can get a technical support job with some certifications and relevant experience. However, if you hope to move up to a position in call center management, you're wise to get a bachelor's degree in an IT field and keep current with technology.
Job Prospects in Technical Support
Technical support jobs constitute one of the fastest-growing positions in the technology field. If you've got the skills, you're almost guaranteed a position--and the money should be good. Median earnings for computer support positions run from $30-$50,000, with the highest salaries paid by professional equipment wholesalers. Vendor call centers, too, pay highly competitive salaries. Senior technical support salaries push $70,000.
Sources
- John Kador. Internet Jobs! McGraw-Hill. 2000.
- Occupational Outlook Handbook
- Webopedia
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