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Level:
All Levels |
Subject:
Technology & IT |
Program:
Technical Support & Repair |
Location:
All Locations |
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Degrees and Programs in Technical Support & Repair
Bauder College - Atlanta
School Information
Bauder College of Atlanta, GA, provides career-based programs to students wishing to work in the fields of Business, Design and Information Technology.
to learn more about this Diploma: Computer Support Technician Program.
Technical Career Institute - Miami
School Information
Since 1975, Technical Career Institute has provided quality education designed to help students like you become successful, marketable and knowledgeable in their chosen fields.
to learn more about this Computer Support Technician Program.
Brookdale Community College
School Information
Brookdale Community College offers IT certifications that you can earn on your terms, online or on campus. All of our programs offer a satisfaction, money-back guarantee.
to learn more about this Microsoft Certified Desktop Support Technician (MCDST) Program.
National Institute of Technology - Ohio - Cuyahoga Falls
School Information
At National Institute of Technology-Ohio, we're committed to providing you with an affordable, quality education that will prepare you for skilled jobs in high-demand career fields.
to learn more about this Computer Information Services Program.
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| ARTICLE: Technical Support & Repair In-Depth |
If you opt for a career in technical support, you'll become one of the half million-plus computer support specialists who troubleshoot consumer problems through call centers and help desks.
The Technical Support Field
If you work in customer support, you'll provide hotline advice to consumers with technical or software problems. If you have additional technician or engineering skills, you could work an online bulletin board.
Becoming a Technical Support Specialist
To work in technical support, you'll need some hands-on education in computing. If you go the non-degree route to a call center job, you can get a technical support job with some certifications and relevant experience. However, if you hope to move up to a position in call center management, you're wise to get a bachelor's degree in an IT field and keep current with technology.
Job Prospects in Technical Support
Technical support jobs constitute one of the fastest-growing positions in the technology field. If you've got the skills, you're almost guaranteed a position--and the money should be good. Median earnings for computer support positions run from $30-$50,000, with the highest salaries paid by professional equipment wholesalers. Vendor call centers, too, pay highly competitive salaries. Senior technical support salaries push $70,000.
Sources
- John Kador. Internet Jobs! McGraw-Hill. 2000.
- Occupational Outlook Handbook
- Webopedia
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