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CUSTOMER SERVICE MANAGEMENT TRAINING

Online training in customer service. Course topics include: customer relationship management, call center training, customer service phone training, customer care, telephone communication, customer relations, difficult customers, and more.

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Home | Online Education | Business Skills | Customer Service Training

Customer Service & Call Center Training

Our Featured Education Partners:

Mindleaders
MindLeaders interactive e-Learning allows you to take courses anytime, anywhere. Over 2,000 training courses offered, which feature quality content, interaction, graphics and quizzes, making learning interesting and effective. Mindleaders offers over 50 courses and training videos in business skills development, including the following customer service training:

Customer Service: Defining Service
Customer Service: Communicating
Customer Service: Fixing Problems
Customer Service: Building a Department
Customer Service: Tools of the Trade
Business Skills Videos: Customer Service

Mindleaders training courses feature skill assessment, questions, simulations, exercises and sample files. Certificates of completion and CEU's available. To see what makes MindLeaders courses empowering, engaging and effective -- try one of the free courses offered.

Learn more about Mindleader's online customer service training. One of the best values in e-learning; you'll get unlimited access to high-quality online courses for a full twelve months!

E-Learn.uk.com
E-Learn.uk offers distance learning through the internet, giving students an interactive educational experience and the opportunity to study through highly accredited learning providers. With roughly 500 vocational and career training courses available online, E-Learn.uk offers something for everybody. You can choose from a wide variety of online customer service management training courses, including:

Students enrol, sign on, and conduct all class activities, from any location in the World, with only a standard Web Browser and without complicated plug-in software and can quickly access your course material on line. You'll learn at your own pace, decide on your own method of learning, all with a choice of payment options. You can work online or print out course materials and get started right away on a new educational experience.

Learn more about this online customer service management training.

Serebra Learning Corp
Serebra Learning Corp offers hundreds of online training courses in a wide variety of Professional and End User subjects. Technology based training "TBT" enables you to become more efficient and helps you keep up with new technology demands for your current job as well as opening up new job opportunities. TBT allows you to learn anything, anytime, anywhere in a way that is more cost-effective, efficient, and convenient than traditional instructor led training. Online training courses in customer care include:

Customer Care: The Value of Customer Care
Excelling at Customer Care
Communicating with Customers

Serebra Learning Corp provides you with "best in class" quality in online training. Course features include:

Highly interactive
Pre-evaluations - learn only what you need to learn
Testing throughout - ensure you are learning
Post-testing - ensure you have learned the topics covered
Simulations - to ensure you can do it

Training courses can be purchased individually or bundled and are available online or on CD-ROM. Join the Training Club and you'll get a minimum of six courses for the regular price of one! Visit the site to take a test drive of a free course.

Learn more about these online customer care training courses and take a free test drive.

Allied Schools
Whether you want to train for a new career, advance within your current company, or simply learn new skills to stay competitive in today's job market, Allied's distance education training can help. Students are offered fully-staffed Educational Support and a Student Services Department ready to answer any questions you have. Allied also offers a Career Assistance Center Director who can personally offer helpful advice on resume, cover letter preparation, networking, interviewing skills and more. Customer service course currently on offer:

Customer service specialist

Allied offers convenient payment plans to fit your budget as well as a match price and "Peace of Mind" refund policy. Allied Schools are Nationally Accredited by the Distance Education and Training Council (DETC).

Learn more about this customer service training course.

JER Group, Inc. (onlineworkshops)
JER Group, Inc. (onlineworkshops) offers over 350 online and interactive, instructor-led workshops and tutorials as well as 12 certificate programs. Online courses in customer relationship management and customer service include:

Introduction to Customer Relationship Management (CRM)
Intermediate Customer Relationship Management (CRM)
Telephone Skills for Quality Customer Service
The Art of Professional Telephone Communication
Building Strong Customer Relationships
Dealing with Difficult Customers
How To Master Customer Service
Winning Over Difficult Customers
How to Serve Your Customer
Winning Over Difficult Customers

Visit the site Learn more about these courses for your small business. Students who complete their online course of study can earn Continuing Education Credit and Certification from any given number of JER's partner educational institutions.

Learn more about these customer service and customer relationship management courses.

WorldWideLearn.com Training
WorldWideLearn.com offers over 300 professionally developed online training courses delivered directly to your browser. An annual subscription of US$149 or GB£99 provides you with unlimited access to all online training courses which are available for immediate download to your computer. The training courses can be printed out for a hard copy which makes study easier when you are learning away from your computer or need the computer to run other software. Online customer care skills course:

Customer Care for IT Telephone Support Staff

Courses include online examinations and certificates of completion. Screenshots and sample courses let you try before you buy.

Learn more about this online customer care course.

Youachieve.com
YouAchieve Inc. is a leading provider of competency-matched business skills content to companies and individuals. Courses allow the user to access in one place the collective wisdom of over 225 best-selling experts. Choose from a variety of formats from 5 minute courses to more intensive workshops, so you can acquire the skills you need, when you need them, in the shortest possible time.

Mindleaders
Online customer service training

E-Learn.uk.com
Online customer care training

Serebra Learning Corp
Online training in customer care

Allied Schools
Customer service training course

JER Group, Inc. (onlineworkshops)
Customer service courses

WorldWideLearn Training
Customer care course

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"The purpose of business is to create and keep a customer."
-- Peter Drucker